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The Maples Family Medical Practice

 

Ten Minute Appointments

 

The doctor will do their best to deal with all your medical concerns in a ten minute appointment, but you may be asked to rebook if your problem needs additional time to be fully assessed and managed.

 

 

Doctors Appointments:

 

Monday to Friday:  8.30   till  11.30    AND    15.00   till   17.30

 

Saturday and Sunday: CLOSED

 

The surgery will be operating a URGENT SIT AND WAIT appointment system every morning between 8.30 -10.30 am or earlier if capacity is reached. Patients will be asked by the reception staff for a brief description of their problem as the doctors will prioritise dependant on your symptoms, it will therefore be in your best interest to give this information to the reception staff where possible.

  

Afternoon appointments will all be pre-bookable online, in person or on the telephone.

A doctor will be on-call in the afternoon to deal with urgent requests only and it will be the on-call doctor who will deal with these requests.

 

Telephone appointments will be available to pre-book with a GP but the patient must be available to take the call back anytime during the day of the booked appointment. These appointments are to discuss results, medication queries and management plans.  Again please ensure you advise the receptionist when booking the appointment of your problem to ensure you are booking an appropriate appointment.

 

 

Nurse Appointment:

 

Monday to Friday:  8.30  till  12.00    AND    14.00   till   17.30

 

Saturday and Sunday: CLOSED

 

 

The surgery now has a dedicated line to enable patients to cancel their appointments.

 

The number is 01455 237299.

 

Please note, this is an answer phone service only to cancel appointments and no other medical issues will be dealt with on this number.

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